It is a priority at St George’s to do everything we can to ensure the safety of anyone who attends a gathering at St G’s and to play our part in reducing the spread of Covid-19.

Frequently asked questions

Can I just turn up to a gathering?

Capacity at each gathering is limited, and we ask you to reserve a place on our website, through Churchsuite or by phone on 0191 340 4844.

Doors open 15 minutes before the service begins. Due to the high level of demand, if you arrive after the service starts, we reserve the right to offer your ticket to someone else.

If you have not reserved a seat, you can turn up on the day, but we can’t guarantee you admission.

Test and Trace
As part of your registration, we will store details of attendees at gatherings for 21 days in accordance with the NHS Test and Trace scheme, should someone in that gathering test positive for COVID-19.

Can we sing?

According to current scientific advice, singing increases the risk of spreading Covid-19, so singing is currently not allowed.

How are you making the building Covid-19 secure?

The church and Hope House will be thoroughly cleaned ahead of gatherings, and on days with multiple gatherings, we will disinfect surfaces, chairs and touch points (eg toilets and door handles). Other items (eg microphones) won’t be shared between different people in the same gathering and will be disinfected between gatherings.

Will I still be able to watch from home?

Yes. If you’re self-isolating, can’t get to church or are experiencing Covid-19 symptoms, you can join in online.

Where do I go when I arrive at Church?

Please come straight to the front entrance (see below for accessible entrance requirements) where our Hello team will welcome you, check you in, and show you where to go next. 

Is there an accessible entrance?

Yes. We are still For Everyone, Always. We will welcome and accommodate your needs. Please add a note to your registration and we will ensure the accessible entrance is available for you on arrival, and a member of the Hello team will be on hand to assist you.

Will I need to wear a face mask?

Yes. Following the government guidance, we require everyone to bring and wear a face mask at all times (we will have some spare in case you’ve forgotten yours) within the building. If you are exempt, just make a note in your registration and we won’t offer you or request you wear one.

Will there be hand sanitiser?

Yes. There will be a touch-free hand-sanitising station by the entrance as well as some available in the toilets for re-entering the worship area. You’re also welcome to bring your own, of course.

Can I use the Under 3s Space ?

Yes, as well as all ages being welcome in the main worship area, the U3s Space will be open for use for feeding and to entertain younger members of the church family.

Can I use the toilets?

Yes. Toilets are open, and there’ll be hand sanitiser available on re-entry to the worship area.

Will there be time to chat to people at the end?

We ask that every at our gatherings adhere to the current regulations regarding meeting people outside your support bubble. This is currently not allowed indoors and only on a 1:1 basis (babies and toddlers excluded) outdoors.

What to do if you’re feeling unwell?

If you’re experiencing symptoms of Covid-19 (a new continuous cough, a high temperature or a loss or change in normal taste or smell) or have been in contact with someone who’s been diagnosed with Covid-19 in the last 14 days, please join in with our gathering online from home.

Also, if you’ve been to a country on the UK’s quarantine list, please do join in from home.

Get in touch for any other queries?
Please email hello@gateshead.church if you have further questions about attending a gathering or if you’re checking us out for the first time.